Privacy Policy

ARM Metal Recycling (“we,” “us,” or “our”) respects your privacy and is dedicated to the protection of your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you engage with us, either on our website (www.armmetalrecycling.com), by phone, or in person.

By accessing our services, such as visiting our website, sending inquiries, or making transactions with us, you agree to the practices outlined in this Privacy Policy. If you do not agree with this policy, we recommend that you do not use our Services.

Opt-In Data Collection

We follow a strict opt-in approach. This entails that we do not gather personal data unless you give it voluntarily, such as when you complete a service request, contact form, or inquiry regarding our recycling service.

Unless you opt to send your information directly to us, we do not store, gather, or process your data. You are always in control of what information you provide.

Unsubscribing From Communication

If you no longer wish to receive updates from us, you may unsubscribe anytime. To opt out of

Email: Click the “Unsubscribe” link at the bottom of any email.

Text messages: Reply “STOP” to any msg.

Direct contact: Email us at info@armmetalrecycling.com to manage your communication preferences.

Note: Please allow up to 5-7 business days for your preference to be effective.

Information We May Collect

Subject to your activity, we may collect the following information:

1. Personal information:

• Name, phone number, mailing address.
• Identification document or tax information (if required for transaction)
• Payment or bank account details for processing reimbursements or payouts.

2. Business and Transactional Information

Scrap type, weight, quantity, pickup/drop off arrangements.

Records of transactions, invoices, service history.

Notes or instructions pertaining to material or services requested.

3. Technical information

IP address, device type, browser, and operating system

Cookies and usage information like pages accessed and time on site.

Collection of Phone Numbers

We will collect your phone number when you submit a service form or inquiry. Your number will only be used to communicate with you regarding your particular request or service engagement.

We do not use it for marketing and we also do not share it with third parties or advertising or promotional purposes.

Third-party links and embedded content

Our website may contain embedded content (e.g., maps, forms, videos) from third-party websites. By interacting with the content, you may be providing those third-party sites with information, using cookies, tracking user behavior, just as if you had visited their website directly.

We are not liable for third-party sites’ privacy policies. Therefore, we suggest checking their privacy policy and practices before interacting with the embedded content.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance website performance, analyze traffic and improve your browsing experience. Mainly cookies assist us in:

• Understanding user behavior and site performance
• Saving preferences or session data
• Enhancing content relevance

You can further manage cookie settings through your browser. Disabling cookies will affect some features of the sites but will not deny access completely.

How We Use Your Information

We use the information we collect for purposes but not limited to:

• Facilitating pickup, drop-off and recycling transactions.
• Identity verification and processing payments.
• Precisely maintaining service records and transaction logs.
• Responding to service inquiries and customer support requests.
• Ensuring compliance with legal and regulatory requirements.
• Improving website performance and customer experience.
• Providing updates on our privacy and services.

We never use your information for promotional or advertising purposes unless you have given us explicit consent.

Sharing Information

We never share, rent, sell, or trade your personal information.

Your data can only be shared under certain conditions

• Authorized service provider assisting in regard to logistics, payments, or operations (under confidentiality terms).
• Regulatory or legal authorities, when required by law for compliance and conformity.
• In a merger, acquisition, or asset transfer your information can be shared to with the acquiring party under strict confidentiality.

Prevention of Unauthorized Data Sharing

We take stringent measures to avoid data access or misuse:

• Authorize access control: only authorized personnel are allowed to view and use personal data.
• Internal audits and handling of data handling practices.
• Secure sharing protocols with vendors and third-party processors.
• Continuous compliance with internal privacy and security standards.

Data security

• SSL encryption for all web-based communication.
• Secure server infrastructure and backup facilities.
• Access logs and monitoring to detect unauthorized activity
• Employee training on data privacy and handling protocols.

We strive to employ commercially acceptable means to safeguard your information but no method of transmission over the internet is 100% secure.

Data Retention

We only store personal and transactional data as long as is required to serve the purposes identified in this policy or as needed to satisfy legal and regulatory requirements.

Once data is no longer required, it is securely deleted or anonymized.

Changes to This Privacy Policy

We may revise and update this Privacy Policy periodically. Further, any material changes will be published on our website with a new “Effective Date.”

Ongoing use of our Services following any modifications will be deemed as your acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact.